Advancing Clinical Research Together: A RealTime Year in Review from the CEO

With the year winding down, it’s impossible not to pause and feel a sense of pride in all that we’ve accomplished together at RealTime eClinical Solutions. 2024 has been marked by a brand refresh, stronger partner collaboration, and a continued commitment to empowering the clinical research community and advancing clinical research together. Before we turn the page to 2025, we’re recapping the moments, milestones, and breakthroughs that made this year unforgettable – and look ahead to the opportunities that await in the year to come 

RealTime eClinical Solutions Rebrand: A New Look, A Renewed Mission

This year marked a pivotal moment in our journey with the rebranding of RealTime eClinical Solutions. Formerly known as RealTime Software Solutions, we refreshed our identity to reflect the evolution of our company and our role as leaders in the clinical research industry, officially bringing the skills and talents of RealTime, Complion, and Devana Solutions under a single identity. The updated brand better aligns with our complete product suite and our mission to provide comprehensive, cutting-edge eClinical solutions that powers better research, better business, and better outcomes for clinical research sites. Just think of us as your “e” for everything in clinical trial technology.  

Our comprehensive eClinical suite connects people, processes and data like never before, from trial award to study start up, trial execution, all the way to submission. We don’t just deliver ‘digital.’ We help people and technology work together, enabling modernized and more effective clinical approaches to clinical trial site management. To date, we’re trusted by over 3,000 clinical research sites across 55 countries. This includes nine of the top 10 site networks in the industry. Our evolution has energized our team, inspired our stakeholders, and set the stage for future growth as we continue to innovate and lead in the clinical trial technology arena. 

Product Innovations: Elevating the Research Experience

2024 was a landmark year for product development at RealTime. Our eClinical suite underwent significant enhancements, all aimed at improving efficiency, streamlining workflows, and delivering exceptional outcomes for research sites, AMCs, sponsors, and CROs. Among the most notable advancements were upgraded eSource functionality, innovative new features in CTMS and eReg/eISF, including continuous system tune-ups, and the exceptional performance of Devana as they continue to be the gold-standard for large research site networks looking to improve efficiency and visibility into their business. 

The Expansion of Professional Services

This year, we proudly announced the expansion of RealTime’s Professional Services, a white-glove service designed to help sites maximize their software investment. From tailored onboarding to customized workflow training, this service empowers sites to master your tools and realize your research vision. The feedback has been overwhelmingly positive, with sites reporting faster adoption rates and smoother transitions. 

Recognizing Our Industry Leaders

With more than two decades of leadership in the clinical trials industry, Rick Greenfield, Founder and Chief Strategy Officer at RealTime eClinical Solutions, has been instrumental in transforming site operations through innovative technology and dedicated advocacy for clinical research sites. His visionary approach has not only improved operational efficiency but also strengthened the foundation of site success across the industry. In recognition of his extraordinary contributions, Rick was honored with the prestigious Lifetime Achievement Award at the 2024 SCRS Global Site Solutions Summit – a testament to his enduring impact and commitment to advancing clinical research. 

Strengthening Partnerships and Community Impact

Our partnerships reached new heights this year as we deepened our collaboration with leading site networks, academic medical centers, and sponsors. These collaborations fueled better outcomes for our client partners, demonstrating the real-world impact of our technology. One site even achieved an impressive 160% boost in patient recruitment using our products. This is exactly why we exist – to drive success for clinical research sites and empower them to reach their full potential. Your success is our success, and we’re proud to be a part of your journey.   

Highlights of our collaborative efforts also included supporting impactful initiatives like the ACRP Ride4DEI, which raised awareness for diversity, equity, and inclusion in clinical trials. We were also honored to contribute to meaningful causes through donations to the Greater Gift and the Oliver Patch Project, reinforcing our commitment to making a positive difference within and beyond the clinical research community. 

Celebrating Team Growth

This year, we welcomed two seasoned senior leaders whose expertise has been instrumental in building on RealTime’s product suite: Allan Hakky, Chief Technology Officer (CTO) and Keith Howells, Executive Vice President of Product Management. Under Allan’s leadership, we’ve already made significant strides in strengthening the performance of our eClinical solutions, ensuring they meet the highest industry standards. Together, Allan and Keith are building on our strong foundation for RealTime’s continued success, keeping our products robust, scalable, and adaptable to your needs.  

What Lies Ahead in 2025

Innovation is in our lifeblood, and our core value, #InnovationNow, will continue to guide us as we step into 2025. In the coming year, we will expand our Site Operations Management System (SOMS), introducing advanced capabilities that boost efficiency, control, and operational excellence. Our CTMS and eSource solutions are set for significant advancements that will simplify workflows and usability, while our eReg/eISF platforms will be further refined with new features that do even more to support site success. RealTime-Devana is also slated to deliver even deeper data insights and competitive benchmark performance tracking, helping sites and sponsors align more effectively. Additionally, we will continue to innovate across our patient engagement tools, launching new capabilities that will increase participant involvement and improve overall trial success.  

As we look ahead, we remain dedicated to pushing boundaries and delivering transformative technology that meets the evolving needs of the clinical research industry.  

Thank You for a Remarkable 2024

We couldn’t have achieved any of this without our incredible clients, partners, and team members! Your feedback, collaboration, and trust drive us to innovate and excel every day. Here’s to another year of advancing clinical research, empowering sites, and improving patient outcomes. We look forward to making 2025 even more impactful. Happy holidays from all of us at RealTime eClinical Solutions!