About Shantell Gomez, eSource Build Specialist: Shantell Gomez is an experienced eSource Build Specialist with a background as a Clinical Research Coordinator in ophthalmology. With deep knowledge of site operations and years of hands-on form building across multiple therapeutic areas, she brings strategic insight, precision, and a user-first mindset to every project. Shantell also leads training sessions for sites and universities, helping teams streamline workflows and build with confidence.
The Hidden Architecture Behind Great eSource Design
When an eSource form just works, chances are someone like Shantell Gomez is behind it. With a background as a Clinical Research Coordinator and years of experience designing study-specific workflows, Shantell now serves as an eSource Build Specialist at RealTime eClinical Solutions where she engineers eSource usability. In this feature, Shantell shows us how to build better eSource with clean logic, workflow accelerators, and tools that actually save time.
The Approach: Strategic, Not Just Systematic
Beyond the basics, our in-house expert doesn’t just start with a form. She starts with the flow.
“Always design with the end user in mind -coordinators, PIs, everyone touching the form,” she explains. “Clear labels, logical grouping, and thinking through the ‘what-ifs’ make the difference between a form that works and one that frustrates.”
From retina studies to oncology builds, Shantell focuses on simplifying complexity: reworking confusing protocols into layouts that feel natural for the site team.
eSource Builder’s Toolkit: Time-Saving Techniques You Can Steal
- Templates First: Include all core procedures up front. Then duplicate and adjust for visits – it saves hours.
- Reusable Widgets: Pre-build vital signs, labs, and physical exam blocks for consistency and speed.
- Skip Logic + Alerts: These guide real-time decisions and reduce error.
“Building templates that include all core procedures upfront allows for quick duplication and easy modification across visit-specific forms, significantly reducing build time, especially for larger studies. Reusable widgets are also a time-saver for common elements like vital signs, physical exams, and lab assessments. Having these tools prepared in advance makes the overall process much more efficient.”
What Sites Often Overlook
The biggest mistake? Not testing.
“I highly recommend that sites test their forms before starting actual data collection. During testing, sites can work with RealTime’s support team to ensure everything is set up properly, and test data can be removed once testing is complete.”
Not All Protocols Translate Cleanly into eSource. Some Need an Expert Eye.
Let’s be honest, not every protocol is plug-and-play.
Some require a little untangling to turn them into something that actually makes sense for the people using it. These builds require a form builder with experience. When a protocol is clunky, complex, or unclear, Shantell is experienced in breaking it down, reworking it, and creating a site-friendly experience that others might miss.
Want Better Forms? Start With Better Questions.
Shantell and the eSource team are our in-house experts in building forms that establish the foundations for accuracy, compliance, and smooth execution. If you’re starting from scratch or looking to improve an existing build, take a page from Shantell’s playbook: design with intention.
Need a form that fits your workflow from day one? Leave it to a pro. Connect with an expert to turn your protocol into a clean, coordinator-friendly eSource build.
