RealTime Professional Services
Experience the RealTime difference. You can unlock even greater value from your eClinical solutions. We’d love to show you how. We’ll partner with you to help you get up and running fast, with lasting results. Drive higher user adoption rates and maximize the impact of your technology investment with RealTime's white-glove Professional Services.
Shorten recruitment timelines and expand your database.
Enhance trial visit compliance.
Utilize dynamic reporting for efficient accounting.
Automate study target dates and window calculations.
What We Do
Visioning Services
Our expert team gets to know your needs inside and out, crafting personalized packages that perfectly sync with your long-term goals. Think of it as a custom-fit strategy designed just for you, with your success in mind!
Assessment Services
Assessment Services are where we make sure everything clicks! With our tailored approach, we conduct thorough evaluations to ensure that our products and services meet your specific goals and operational requirements.
- eSource Templates
- Study Templates
- Financial Reconciliation COMING SOON
Data Migration and Adoption Services
Deploy, integrate, and configure solutions, migrate data, and go-live faster by applying our in-house solution expertise and industry best practices.
Optimization Services
Our in-house gurus will support you, leveraging usage data to build hands-on product experience, accelerate adoption, automate business operations, and assure better business outcomes.
Meet the Brilliant Minds
Behind Our Professional Services Team
We’re more than just another technology vendor. We’re real people with a knack for solving the puzzles that matter to your business. We’re solutions-focused professionals backed by a strong foundation in project management. We work as an extension of your team. We’re fully invested in each project’s success.
When you partner with us, you’re partnering with some darn good humans. We’re excited to help you master your software with a personal touch that’s all too rare in this digital age!
Illinois born and raised.
Find me spinning tunes at local events.
Culinary adventurer.
Nidal Abbed
Training Specialist
High notes and higher standards - Soprano with the Cleveland Orchestra.
Dungeons & Dragons aficionado.
World traveller, but enjoys a good craft night at home.
Signe Carlson
Senior Implementation Consultant
The beach is my happy place.
Avid photographer and videographer.
Schedules "Board" meetings outside of work (Surfboard, skateboard).
Jeremy Day
Instructional Designer
45 Years
of Combined Consulting Experience
Diverse Clientele
Healthcare Institutions
Research Networks
Independent Sites
Academic Research Institutions
Medical Practices
Pharma, Sponsors, CROs
Devoted tennis buff who lives for intense rallies and nail-biting matches.
Food lover. Recipe explorer.
On a quest to explore new places, try new experiences, and document it all in photos.
Anup Gautam
Configuration Specialist
In a love/hate relationship with the Cleveland Browns.
Spreadsheet enthusiast.
Recharges in the woods or on the water.
Alicia Gearhart
Director of Implementation
Born by the beach, raised in the Rockies.
Off-roading enthusiast.
Autumn and rain rejuvenate my soul.
Shantell Gomez
eSource Build Specialist
Live music maven.
Spicy food fanatic.
Traveller. Photographer. Monthly visitor to Hogwarts Castle.
Victoria Haroon
Configuration Specialist
Verified fangirl.
Proud dog mom who doubles as the coolest aunt.
Will run 26.2 miles just for fun and a cool medal.
Kasey Kalchert
Implementation Specialist II
Fan of live music and the beach.
Family time and cat cuddles – my kind of paradise.
Art enthusiast who loves photography and painting.
Natalie Maisano
Learning and Development Specialist
55 Countries
Operating Worldwide
NC born and raised.
Tar Heel alum.
Obsessed with eating great food, crushing Orange Theory, and spreading the Good News.
Tanajah Morgan-Bush
Implementation Consultant
Dedicated cat dad.
Concert enthusiast.
Vegetarian foodie.
Ryan Peters
Configuration Specialist
Bilingual (Spanish is my first language).
San Antonio, TX born and raised.
Fitness is part of my lifestyle.
Christian Rodriguez
Manager of Configuration
Theater maker and enthusiast.
Halloween lover turned SFX artist.
Traveler – from National Parks to Paris, sunscreen always in tow.
Marcie Schwartz
Implentation Consultant
Life's better on two wheels and a full tank.
Huge fan of cats (and dogs).
Guitar is life!
Desmond Wilkins
Templates Supervisor
Born and raised in Southern Appalachia.
Space and gaming nerd.
Bookworm with a to be read list a few lifetimes long.
Dena Williams
Data Migration Specialist
Globe-trotter.
Automobile enthusiast.
Quality time with family and friends is my favorite pastime.
Trevon Wright
Implementation Specialist
98% Project Success Rate
Delivered On Timeand On Budget
